Frequently Asked Questions

  • We offer professional laundry pickup and delivery service across Brooklyn with three service tiers:Standard Service - $1.99/lb (20 lb minimum, 24-48 hour turnaround)

    Express Service - $2.49/lb (15 lb minimum, 24 hour guaranteed)

    Rush Service - $2.99/lb (10 lb minimum, 12 hour same-day turnaround)All services include professional wash, dry, fold, and free pickup & delivery. We never mix your laundry with other customers—your clothes are washed separately in dedicated machines.

  • Getting started is simple:

    1. Book online at breezelaundrynyc.com - takes 60 seconds

    2. Choose your service tier and pickup time window (6-8 AM or 8-10 PM)

    3. Bag your laundry - just empty pockets, we handle the rest

    4. We pick up - we'll text you 30 minutes before arrival

    5. We wash & fold - your clothes professionally cleaned and folded

    6. We deliver - fresh laundry back to your door in 12-48 hours

    Payment is processed after delivery, so you only pay for what we actually wash. First-time customers get $10 off.

  • Never Mixed - Your laundry is washed separately in dedicated machines, never combined with other customers. We treat your clothes like our own.

    Fastest Turnaround - We offer 12-hour same-day service, the fastest in Brooklyn. Even our standard service is just 24-48 hours.

    Transparent Pricing - Pay per pound with no hidden fees. You know exactly what you're paying before we start.

    Flexible Scheduling - Two daily pickup windows (morning 6-8 AM, evening 8-10 PM), seven days a week. Choose what works for your schedule.

    Quality Guarantee - Not satisfied? We'll re-wash your order for free, no questions asked.

  • Email: breezelaundrynyc@protonmail.com
    Phone: 631-731-4193

    Hours:

    We typically respond to emails within 2 hours during business hours. For urgent questions or same-day service, call or text us directly.

    You can also reach us through the contact form on our website, or schedule directly through our online booking system.

  • We charge per pound based on the service tier you choose:

    Standard Service: $1.99/lb with a 20 lb minimum ($39.80 minimum order) Express Service: $2.49/lb with a 15 lb minimum ($37.35 minimum order) Rush Service: $2.99/lb with a 10 lb minimum ($29.90 minimum order)

    How it works:

    • We weigh your laundry at our facility and text you the weight along with the invoice.

    • You're charged for the actual weight

    • If your laundry weighs less than the minimum, you're charged for the minimum

    • Once Payment is processed we send out for delivery

    No hidden fees. Free pickup and delivery is included.

    Recurring customers who book weekly service get Standard pricing at $1.89/lb (save 10¢/lb).

  • Simple & Convenient
    Book online in 60 seconds, choose your pickup window, and we handle everything else. We text you updates throughout the process so you always know where your laundry is.

    Professional & Reliable
    Your laundry is washed separately, carefully folded, and delivered on time. We're not a side hustle—this is our full-time business, and we take pride in the quality of our work.

    Flexible & Accommodating
    Need hang dry for delicates? Prefer unscented detergent? Want your whites separated? Just let us know in the booking notes and we'll accommodate your preferences.

    Responsive Communication
    We text you 30 minutes before pickup, and notify you when we're on the way to deliver. Have questions? We respond via email within 2 hours.

    Satisfaction Guaranteed
    If you're not happy with how we handled your laundry, we'll re-wash it for free. No hassle, no questions asked. Your satisfaction is our priority.